Motionmex Limited

Unit 2 Court Park

Park Lane Business Park

Kirkby-in-Ashfield

Nottinghamshire

NG17 9LE

T: +44 (0)1623 72 00 00

F: +44 (0)1623 72 00 77

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery Charges will be notified via email after receipt of order from website.

Which payment methods are accepted in the Online Shop?

No payment can be made via the website, only the placing of orders. On receipt of order we will send a proforma invoice and details of payment, which can be made by BACS, Bank Transfer or UK cheque.

How long will delivery take?

Dispatch is normally up to three days after receipt of payment.

How secure is shopping in the Online Shop? Is my data protected?

Shopping online is totally secure, as no credit or debit cards can be used and you data is protected. After receipt of order we will send via email a proforma invoice and details of payment, which can be made by BACS, Bank Transfer or UK cheque.

What exactly happens after ordering?

You will receive via email a proforma invoice and details of payment, which can be made by BACS, Bank Transfer or UK cheque. Once payment has been received we will dispatch the goods.

Do I receive an invoice for my order?

Yes, you will receive a Paid Invoice receipt via email and a copy also enclosed with the goods.

Send us an email